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Reading List


 
Understanding Human Behavior and The Big Picture
 
Bateson, Gregory.  Steps to an Ecology of Mind. New York: Ballantine Books, 1972.
 
Bohm, David. Wholeness and the Implicate Order. New York: Routledge, 1980.
 
Braithwaite, R.B. Scientific Explanation: A Study of the Function of Theory, Probability and Law in Science. Cambridge University Press, 1953.
 
Gardner, Howard.  The Mind’s New Science: A History of the Cognitive Revolution. New York: Basic Books, 1985.
 
Gadamer, Hans-Georg Truth and Method (2nd rev. ed) New York: Continuum, 1994 (Original 1960).
 
Gazzaniga, Michael S., et al. Cognitive Neuroscience: The Biology of the Mind. (2nd ed) New York: Norton, 2002.
 
Heidegger, Martin. Being and Time. New York: Harper & Row. 1962. (Original 1927)
 
Katcher, Bruce L. 30 Reasons Employees Hate Their Managers: What Your People May
Be Thinking and What You Can Do About It. 2007. New York: American Management
Association.
 
Krishnamurti, J. Freedom from the Known. San Francisco: Harper & Row, 1969.
 
Kuhn, Thomas.  The Structure of Scientific Revolutions (3rd ed) Chicago: University of Chicago Press, 1996.
 
Lewis, Thomas et al. A general Theory of Love. New York: Vintage Books, 2000.
 
Maturana, H, and Varela, J. The Tree of Knowledge: The Biological Roots of Human Understanding.  (Revised Edition) Boston: Shambala, 1992.  
 
Pask, G. The Cybernetics of Human Learning and Performance.  London: Hutchinson, 1975.
 
Polanyi, M.  The Tacit Dimension. New York: Doubleday, 1967.
 
Richardson, George P. Feedback Thought in Social Science and Systems Theory. State College, PA:U of Pennsylvania Press. 1991.
 
Sangeetha, K. & Chitra Mukunnan. Employee Engagement: Trends and Cases. 2006.
India: The ICFAI University Press

Seligman, Martin E.P.  Authentic Happiness.  New York: Free Press 2002.
 
Senge, Peter. The Fifth Discipline. New York: DoubleDay, 1990.

Schon, Donald A. The Reflective Practitoner:   How Professionals Think in Action. New York: Basic Books, 1983.
 
Stacey, Ralph D.  Complexity and Creativity in Organizations  San Francisco: Berrett-Koehler, 1996.
 
Stillings, Neil A., et al. Cognitive Science:  An Introduction.  2nd ed. Cambridge:  MIT P, 1995.
 
Von Foerster, Heinz.  Understanding Understanding:  Essays on Cybernetics and Cognition.  New York: Springer-Verlag, 2003.
 
Wilber, Ken.  A Brief History of Everything.  Boston: Shambala, 1996.
 
Wittgenstein, Ludwig.  Philosophical Investigations.  New York: Macmillan, 1953.
 
Zuboff, S. In the Age of the Smart Machine:  The Future of Work and Power.  New York: Basic Books, 1998.
 
 
Understanding Leadership 

  
Badaracco, J.L., Jr. “The discipline of building character.” Harvard Business Review (1998): 115-124.
 B
andura, A., 1982. Self-efficacy mechanism in human agency. American
Psychologist, 37, 122-147.
 
Bennis, W. & Nanus, B. 1985. Leaders: Strategies for taking charge. New York: HarperCollins.
 
Bennis, W. 1994. On Becoming a Leader. Addison Wesley
 
Bossidy, Larry & Ram Charan. Execution: The Discipline of Getting Things Done. 2002.
New York: Crown Business.
 
Boyatzis, Richard, Daniel Goleman and Annie McKee, Primal Leadership: Realizing the Power of Emotional Intelligence (Boston: Harvard Business School Press 2002).
 
Boyatzis, Richard The Competent Manager: A Model for Organizational Effectiveness (New York: Wiley-Interscience, 1982).
 
Buckingham, Marcus, & Curt Coffman. First, Break All the Rules: What the World’s Greatest Managers Do Differently; Simon & Schuster, 1999.
 
Collins, J. Good to Great, Harper Collins (2001).
 
Collins, J., Porras, J.I., “Building Your Company’s Vision,” Harvard Business Review, September (1996).
 
Cooper, R.K. & Sawaf, A., Executive EQ: Emotional Intelligence in Leadership & Organizations; Grosset/Putnam: 1997.

 
Drucker, P. The Essential Drucker,Harper Business, (2001).

 
Drucker, P. The Essential Drucker, Harper Collins (2001).

 
Drucker, P. Post-Capitalist Society ,Harper Collins (1993).

 
Eblin, Scott. The Next Level: What Insiders Know about Executive Success. 2006.
Mountain View, CA: Davies-Black Publishing.

 
Fitzgerald, Catherine, & Kirby, Linda K. (1997), Developing Leaders, Davies- Black Publishing.

 
Fusaro, P.C., & Miller, R.M. What Went Wrong at Enron: Everyone’s guide to the largest bankruptcy in U.S. history, John Wiley & Sons, (2002).

 
Gardner, H., Csikszentmihalyi, M., & Damon, W. Good Work: When Excellence and Ethics Meet, Basic Books (2001).

 
Gardner, H. 1995. Leading Minds: Anatomy of leadership. New York: BasicBooks

 
Gillespie, J. “The moral reasoning of corporations: A normative analysis.” Paper presented at the Society for Business Ethics Annual Meeting, August 7-10, Boston MA (1997).

 
Goffee, R. & Jones, G. 2000. Why should anyone be led by you? Harvard Business Review. 

 
Goldsmith, Marshall. What Got You Here Won’t Get You There. 2007. New York:
Hyperion.

 
Goldsmith, M., Lyons, L. & Freas, A. 2000. Coaching for leadership. San Francisco: Jossey-Bass.

 
Goleman, D. 1998. Working with emotional intelligence. New York: Bantam Books.

 
Goleman, D. 1998. What makes a leader? Harvard Business Review.

 
Goleman, D. 2000. Leadership that gets results. Harvard Business Review.

 
Hersey, P., & Blanchard, K. 1977. Management of organizational behavior: Utilizing human resources (3rd ed.) Englewood Cliffs, NJ: Prentice-Hall.

Harshman, E. F. & Harshman, C.L., “Leadership in Business and the Ethical Dilemma, A view through the eyes of the fish.” Research in Ethical Issues in Organizations, 2 (2000): 129-159.

Harshman, E.F. & Harshman, C.L. “Communicating with employees: Building on an ethical foundation.” Journal of Business Ethics, 19 (1999): 3-19.

 
Heifetz, R.A. & Laurie, D.L.1997. The Work of Leadership. Harvard Business Review.

 
Hesselbein, Goldsmith and Beckhard, The Leader of the Future, The Peter F. Drucker Foundation for Non-Profit Management, Jossey-Bass, 1996.)

 
Jackall, R. Moral Mazes: Bureaucracy and managerial work. In P.J. Frost, V. Mitchell & W.R. Nord (Eds.), Organizational reality: Reports from the firing line. Harper Collins (1992). 

 
Kegan, R. & Lahey, L. L., How the Way We Talk Can Change the Way We Work, Jossey-Bass, 2000.

 
Kegan, R. 1982. The evolving self: Problem and process in human development. Cambridge, MA: Harvard University Press.

 
Kesslin, K. 2001. Maximizing Leadership Gifts. Executive Talent.

 
Kilburg, R.R. 2000. Executive Coaching: Developing Managerial Wisdom in a World of Chaos. Washington DC: American Psychological Association.

 
Kilburg, R.R. 1997. Coaching and executive character: Core problems and basic approaches. Consulting Psychology Journal: Practice and Research, 49 (4), 281-299.

 
Koestenbaum, P. Leadership: The inner side of greatness. Jossey-Bass (1991).

 
Kotter, J. 1990. What leaders really do. Harvard Business Review.

 
Kouzes, J.M., & Posner, B. Z., The Leadership Challenge : How to Get Extraordinary Things Done in Organizations. Jossey-Bass (1987).

 
Lee, J., Miller, D., “People Matter: Commitment to Employees, Strategy and Performance in Korean Firms,” Strategic Management Journal 10 (1999): 579.

 
McGregor, D. M., “The human side of the enterprise.” Management Review, November (1957).

 
Pilette, P.C. & Wingard, E. Strengthening the executive’s leadership skills through coaching. In J.E. Lowery (Ed.), Culture Shift; A leader’s guide to managing change in health care. (pp. 187-205). American Hospital Association. 1997.

Robinson, D., & Garratt, C., Introducing Ethics, Icon Books UK (1999).

 
Schaffer, R. H.,1991. "Demand better results –and get them." Harvard Business Review.

 
Schon, D.A. 1987. Educating the reflective practitioner. San Francisco: Jossey-Bass.

 
Scott, Susan. Fierce Conversations: Achieving Success at Work & in Life One Conversation at a Time. 2004. New York: The Berkley Publishing
Group.

 
Senge, P. 1990. The Fifth Discipline: the art and practice of the learning organization. New York: Doubleday.

 
Shaw, R.B., Trust in the Balance: Building successful organizations on results, integrity and concern, Jossey-Bass (1997).

 
Trevino, L. K. “A cultural perspective on changing and developing organizational ethics.” Research in Organizational Change and Development, 4,(1990): 195-230.

 
Wilkins, A.K. Developing Corporate Character. Jossey-Bass (1989)

 
Young, D. P., and N. M. Dixon; Helping Leaders Take Effective Action: A Program Evaluation. The Center for Creative Leadership, 1996.

 
 Zander, Rosamund Stone, and Benjamin Zander, The Art of Possibility: Transforming Professional and Personal Life (Boston: Harvard Business School Press, 2000)
  
 Understanding Leadership Style

 
Allport, Gordon, P. E.Vernon,., and  Gardner Lindzey. Study of Values. Houghton Mifflin, 1960.

 
Argyris, Chris, and Don Schon. Theory in Practice Learning. Jossey-Bass, 1982.

 
Ashford, Susan J., and Anne S. Tsui. “Self-Regulation for Managerial Effectiveness: The Role of Active Feedback Seeking.” Academy of Management Journal, 34, no. 2: 251-280, 1991.

 
Barr, L., and N. Barr, Leadership Development: Personality and Power. Eakin Press, 1994.

 
Barsade, Sigal G. Ward, Andrew J., et al; “To your Hearts Content: A Mode of Affective Diversity in Top Management Teams,” Administrative Science Quarterly 45 (2000); 802-836.

 
Boyatzis, Richard, and David Kolb.Feedback and Self-Directed Behavior Change. Sloan School of Management, 1969.

 
Boyatzis, Richard The Competent Manager: A Model for Organizational Effectiveness (New York: Wiley-Interscience, 1982).

 
Boyatzis, Richard, Daniel Goleman and Annie McKee, Primal Leadership: Realizing the Power of Emotional Intelligence (Boston: Harvard Business School Press 2002).

 
Bridges, W., The Character of Organizations: Using Jungian Type in Organizational Behavior. Davies-Black Publishing, 1992

 
Byrne, John. “CEO Disease,” Business Week, 1 April 1991, 52-59.

 
Cherniss, Cary and Daniel Goleman, eds., The Emotionally Intelligent Workplace (San Francisco: Jossey-Bass, 2001).

 
Cherniss, Cary and Mitchell Adler, Promoting Emotional Intelligence in Organizations: Make Training in Emotional Intelligence Effective (Washington, DC: American Society for Training and Development, 2000).

 
Conway, James and Allen Huffcutt, Allen. “Psychometric Properties of Multi-Source Performance Ratings: A Meta-analysis of Subordinate, Supervisor, Peer and Self-Ratings.” Human Performance, 10, no. 4 (1977): 331-360.

 
Fordham, Freida (1966), An Introduction to Jung’s Psychology, Penguin Books.

 
Frederickson, B.; “What Good are Positive Emotions?” Review of General Psychology, 2, (2001); 300-319.

 
Gardner, Howard, Leading Minds: An Anatomy of Leadership (New York: Basic Books, 1995).

George, Jennifer M.; “Leader Positive Mood and Group Performance: The Case of Customer Service,” Journal of Applied Psychology 25, no. 9 (1995): 778-794.

 
George, Jennifer M.; “Emotions and Leadership: The Role of Emotional Intelligence,” Human Relations 53, no. 8 (2000): 1027-1055.

 
Goleman, Daniel. Vital Lies, Simple Truths: The Psychology of Self-Deception. Simon and Schuster, 1985.

 
Goleman, Daniel, Working with Emotional Intelligence (New York: Bantam, 1998).

 
Goleman, Daniel, Richard Boyatzis, and Annie McKee Primal Leadership. Harvard Business School Press, 2002.

 
Heifitz, R., Leadership Without Easy Answers, Belknap Press, 1994.

 
Jung, C.G., Psychological Types, (H.G. Baynes, trans., revised by R. F. C. Huss), The Collected Works of C. G
Jung,
Volume 6, Princeton University Press, 1971.

 
Huselid, M. “The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance,” Academy of Management Journal 38 (1995): 645.

 
Katzenbach, J., Peak Performance: Aligning the Hearts and Minds of your Employees, Harvard Business School Press, (2000).

 
Kelner Jr., Stephen P., Rivers, Christine A., and O”Connell, Kathleen H.; “Managerial Style as a Behavioral Predictor of Organizational Climate” (Boston: McBer & Company, 1996).

 
Lassiter, David. “Users Guide to 360° Feedback.” 

 
Lassiter, David. “Dangers of Using 360° Feedback for Performance Appraisal.” <http://www.leadershipadvantage.com.>

 
Lawrence, Paul R., & Nohria, Nitin (2002), Driven: How Human Nature Shapes Our Choices, Jossey-Bass.

 
Lovallo, Dan, and Kahneman, Daniel; “Delusions of Success: How Optimism Undermines Executives’ Decisions,” Harvard Business Review, July 2003.

 
McClelland, D. C. (1984), Motives, Personality and Society, New York: Praeger.

 
McClelland, D. C., and Burnham, D. (Jan/Feb 1995), “Power is the Great Motivator,” Harvard Business Review, 73, No. 1: 126-139.

 
McClelland, David; “Identifying Competencies with Behavioral-event Interviews,” Psychological Science 9 (1998): 331-339.

 
McEvoy, Glenn M. and Richard Beatty. “Assessment Centers and Subordinate Appraisals of Managers: A Seven Year Examination of Predictive Validity.” Personnel Psychology, 42: 37-52, 1989.

 
Myers, I. B., M. H. McCaulley, N. L. Quenk, and A. L. Hammer, MBTI Manual: A Guide to the Development and Use of the Myers-Briggs Type Indicator (3rd ed.), Consulting Psychologists Press, Inc., 1998.

 
Schneider, Benjamin, and D.E. Bowen, Winning the Service Game, Harvard Business School Press, 1995. 

 
Seligman, Martin E.P.; Schulman, Peter, “The People Make the Place,” Personnel Psychology 40 (1987):437-453.

 
Seligman, Martin E.P.; Learned Optimism, New York: Simon & Schuster Inc., 1998.

 
Seligman, Martin E.P.; Authentic Happiness, New York: Simon & Schuster Inc., 2002.

 
Seligman, Martin. Learned Optimism: How to Change Your Mind and Your Life. Alfred Knopf, 1991.

 
Stuart, Peggy. “What Does the Glass Ceiling Cost You?” Personnel Journal, 71, no. 11 (1991): 70-80.
 

Walters, G., The Isolated Executive: How Exe4cutive Coaching Can Help, in    Executive Coaching, Practices & Perspectives, Fitzgerald, C. and J. G. 
Berger, eds., Davis-Black Publishing,
Inc. 2002.


 
Weitzel, Sloan. Feedback that Works. Center for Creative Leadership, 2000.

 
Williams, Daniel; Leadership for the 21st Century: “Life Insurance Leadership Study” (Boston: LOMA/Hay Group, 1995).
  
Understanding Teams & Teamwork
 
Ashkansy, Neal M., Charmine E.J. Hartel, and Wilfred J. Zerbe, Emotions in the Workplace: Research, Theory and Practice (Westport, CT: Quorum Books, 2000), 221-235.

 
Barsade, Sigal G., Andrew J. Ward, et al. “To Your Heart’s Content: A Mode of Affective Diversity in Top Management Teams,” Administrative Science Quarterly 45 (2000): 802-836.

 
Boyatzis, Richard The Competent Manager: A Model for Organizational Effectiveness (New York: Wiley-Interscience, 1982).

 
Cherniss, Cary and Daniel Goleman, eds., The Emotionally Intelligent Workplace (San Francisco: Jossey-Bass, 2001).

 
Cherniss, Cary and Mitchell Adler, Promoting Emotional Intelligence in Organizations: Make Training in Emotional Intelligence Effective (Washington, DC: American Society for Training and Development, 2000).

 
Clouse, R. W., and K.L. Spurgeon, “Corporate Analysis of Humor,” Psychology: A Journal of Human Behavior 32 (1995): 1-24.

 
Dorsett, Lynn, A Week in a Digital Collaboration Space,  in Training and Development, January, 2001.

 
Druskat, Vaness Urch and Steven R. Wolff, “Building the Emotional Intelligence of Groups,” Harvard Business Review, March 2001, 82-90.

Duarte
, Deborah and Nancy Tennant Snyder, Mastering Virtual Teams, Second Edition, Jossey-Bass, 2001.
 
Eagleton, Harry and Judy Rice, The Fieldbook of Team Interventions, HRD Press,1996.

 
Fisher, C.D., and C.S. Noble, “Emotion and the Illusory Correlation between Job Satisfaction and Job Performance” (paper presented at the second Conference on Emotions in Organizational Life, Toronto, August 2000.)

 
George, Jennifer, “Leader Positive Mood and Group Performance: The Case of Customer Service,” Journal of Applied Psychology 25, no. 9 (1995): 778-794.

 
Goleman, Daniel, Working with Emotional Intelligence (New York: Bantam, 1998).

 
Goldsmith, Marshall, Team Building without Time Wasting, Keilty, Goldsmith & Company, 1998.

 
Horn, Art, Gifts of Leadership: Team Building Through Focus and Empathy; Stoddart Publishing Co. Limited: 1997

 
Katzenbach, Jon R. and Douglas K. Smith, The Wisdom of Teams (Boston: Harvard Business School Press, 1993).

 
Katzenbach, Jon R., and Douglas K. Smith, The Discipline of Teams, Harvard Business Review, March-April, 1993.

 
Kiser, Kim, Working on World Time, Kim Kiser, in Training Magazine, March 1999.

 
Lipnack, Jessica and Jeffrey Stamps, Virtual Teams, American Society for Training and Development. 2000. 

 
McClelland, David, “Identifying Competencies with Behavioral-Event Interviews,” Psychological Science 9 (1998): 331-339.

 
Schneider, Benjamin, and D.E. Bowen, Winning the Service Game, (Boston: Harvard Business School Press, 1995).

 
Scholtes, Peter R., The Team Handbook, Joiner Associates, 1988.

 
Seligman, Martin, Learned Optimism (New York: Alfred A. Knopf).

 
Spencer, Lyle and S. M. Spencer Competence at Work: Models for Superior Performance (New York: John Wiley & Sons, Inc.).
 
Zander, Rosamund Stone, and Benjamin Zander, The Art of Possibility: Transforming Professional and Personal Life (Boston: Harvard Business School Press, 2000).

 
Understanding Organizations and Change

 Argyris, Chris, 1993. Knowledge for action: A guide to overcoming barriers to organizational change. San Francisco: Jossey-Bass.
 
Aronowitz, Stanley & Jonathan Cutler (Eds.): Post-Work: the Wages of Cybernation; Routledge, 1997.

 
Aronowitz, Stanley & William Defazio: The Jobless Future: Sci-Tech and the Dogma of Work; University of Minnesota Press, 1995.

 
Asher, Don. Generations: How They Fit In, How They Stand Out, San Francisco Examiner, March 24, 1999

 
Beck, Nuala: Shifting Gears: Thriving in the New Economy; Harpercollins Canada, 1998.

 
Becker, B., Huselid, M., “High Performance Work Systems and Firm Performance: a Synthesis of Research and Managerial Implications,” in Research in Personnel and Human Resources Management, ed. G. R. Ferris, no. 16 (1998), 53-101.

 
Bilmes, L., Wetzker, K., and Xhonneux, P., “Value in Human Resources,” Financial Times, 10 February 1997, 10.

 
Boyett, Joseph H. & Henry P. Conn;  Workplace 2000: The Revolution Reshaping American Business;  Dutton, 1991.

 
Bridges, William: Job Shift: How to Prosper in a Workplace without Jobs; Perseus Books, 1994.

 
Buckingham, M., Coffman, C., First, Break All the Rules Simon & Schuster, (1999).

 
Buckingham, Marcus and Curt Coffman; First Break All the Rules: What the World’s Greatest Managers Do Differently; Simon & Schuster, 1999.

Charan, Ram, Stephen Drotter, & James Noel. The Leadership Pipeline: How to Build
the Leadership-powered Company. 2001. San Francisco: John Wiley & Sons, Inc.
 
Coffman, Curt & Gonzalez-Molina, Gabriela (2002), Follow This Path: How the World’s Greatest Organizations Drive Growth by Unleashing Human Potential, Warner Books.

 
Collins, James C. and Jerry I. Porras, Built to Last: Successful Habits of Visionary Companies (New York: HarperBusiness, 1994).

 
Collins, J., Good to Great: Why Some Companies Make the Leap…and Others Don’t, Harper Business, (2001).

 
Coolidge, Shelley Donald. Generations Apart, The Christian Science Monitor, August 9, 1999.

 
Gendron, Marie; “Keys to Retaining Your Best Managers in a Tight Job Market,” Harvard Management Update (June 1998): 1-4.

 
Grantham, Charles E.: The Future of Work: The Promise of the New Digital Work Society; McGraw-Hill Professional Publishing, 1999.

 
Hay Group, “1998-1999 Employee Attitudes Study,” 8, HR/OD, (December 1, 1998).

 
Herman, Roger E.; Keeping Good People: Strategies for Solving the #1 Problem Facing Business Today; Oakhill Press, 1999

 
Herzberg, Frederick (1968, 1976), “One More Time: How Do You Motivate Employees?” Harvard Business Review.

 
Kaye, Beverly and Sharon Jordan-Evans: Love ‘Em or Lose ‘Em: Getting Good People To Stay;  Berrett-Kockler Publishers, 1999.

 
Klobucar Logan, Jill; Retention Tangibles and Intangibles ; ASTD’s Training & Development, April 2000. 

 
Kruger, Pamela and Katharine Mieszkowski. Stop the Fight, Fast Company, No. 17, p. 93, September 1998.

 
Lawler, Edward E., III, & Christopher G. Worley. Built to Change: How to Achieve Sustained Organizational Effectiveness. 2006. San Francisco: John Wiley & Sons, Inc.

Marshak, Robert J. Covert Processes at Work: Managing the Five Hidden Dimensions of
Organizational Change. 2006. San Francisco: Berrett-Koehler Publishers, Inc.
 
Matathia, Ira, & Marian Salzman: Next: Trends for the Near Future; Overlook Press, 1999.

 
Pfeffer, J., The Human Equation: Building Profits by Putting People First, Harvard Business School Press, (1998).

 
Pfeffer, J., O’Reilly, C., Hidden Value: How Great Companies Achieve Extraordinary Results with Ordinary People, Boston: Harvard Business School Press, (2000).

 
Pfeffer, J., Sutton, R.I., The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action, Harvard Business School Press, (2000).

 
Rifkin, Jeremy: The End of Work: The Decline of the Global Labor Force and the Dawn of the Post-Market Era; Putnam, 1995.
 
Seligman, Martin, Learned Optimism (New York: Alfred A. Knopf).

 
Smart, Bradford D., Ph.D; Topgrading: How Leading Companies Win by Hiring, Coaching and Keeping the Best People; Prentice Hall Press, 1999
 
Smith, J. Walker and Ann S. Clurman. Rocking the Ages: The Yankelovich Report on Generational Marketing, 1998.

 
Welbourne, T., Andrews, A., Predicting Performance of Initial Public Offering Firms: Should HRM Be in the Equation?” Academy of Management Journal 38 (1996): 891-919.

 
Zemke, Ron; Claire Raines and  Bob  Filipczak. Generations at Work : Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace, Amacom, 2000.
  
Understanding  Emotional Intelligence
 
Boyatzis, R. The Competent Manager: A Model for Effective Performance. John Wiley and Sons: 1998.

 
Cherniss, Cary and Mitchell Adler, Promoting Emotional Intelligence in Organizations: Make Training in Emotional Intelligence Effective (Washington, DC: American Society for Training and Development, 2000).
 
Cooper, R.K. & Sawaf, A., Executive EQ: Emotional Intelligence in Leadership &     Organizations; Grosset/Putnam. 1997.

Epstein, Seymour, Ph.D., Constructive Thinking: The Key to Emotional Intelligence; Praeger Publishers; 1998.
 
Fisher, C.D., and C.S. Noble, “Emotion and the Illusory Correlation between Job Satisfaction and Job Performance” (paper presented at the second
Conference on Emotions in Organizational Life, Toronto, August 2000.)

 
Goleman, Daniel, Working with Emotional Intelligence: Why It Can Matter More Than IQ; Bantam Books: 1998.

 
Goleman, Daniel, Working with Emotional Intelligence; Bantam Books; 1998.

 
McClelland, D. C., Identifying competencies with behavioral-event interviews; Psychological Science, 9(5), 331-339; 1999.


 
Mayer, J.D., Salovey, P., The intelligence of emotional intelligence. Intelligence, 17, 433-442. 1993.

 
Mayer, J.D., Salovey, P., Emotional intelligence and the construction and regulation of feelings. Applied and Preventive Psychology, 4, 197-208. 1995.

 
Salovey, P. & Sluyter, D.J. (Eds.), Emotional Development and Emotional Intelligence; Basic Books; 1997.

 
Segal, Jeanne, Ph.D., Raising Your Emotional Intelligence: A Practical Guide; Henry Holt and Company, Inc.; 1997

 
Seligman, Martin E.P., Ph.D., Learned Optimism: How to Change Your Mind and Your Life; Pocket Books; 1990.

 
Steiner, Claude, Ph.D., Achieving Emotional Literacy: A Personal Program to Increase Your Emotional Intelligence; Simon & Schuster; 1997.

 
Weisinger, Hendrie, Ph.D.,  Emotional Intelligence at Work; San Francisco: Jossey Bass, 1998.

 
 
Understanding Executive Coaching

 
Altier, W. J. The executive coach. Executive Excellence, 6(10), 11-12, 1989.

 
Blanchard, K. and D. Shula, Everyone’s a Coach; Zondervan Publishing House, 1996.

 
Buckingham, Marcus, & Curt Coffman. First, Break All the Rules: What the World’s Greatest Managers Do Differently; Simon & Schuster, 1999.

 
Diedrich, R. C. An iterative approach to executive coaching. Consulting Psychology: Practice and Research, 48(2), 61-66, 1996.

 
Douglas, C.A. and C. D. McCauley. A survey on the use of formal developmental relationships in organizations. Issues and Observations, 17 (1– 2), 6-9, 1997.

 
Fitzgerald, C. & Berger, J. G., Editors, Executive Coaching: Practices & Perspectives; Davies Black Publishing, 2002.

 
Flaherty, J., Coaching, Evoking Excellence in Others, Butterworth Heinemann, 1999.
 Garvey Berger, Eds., Davies Black Publishing, 2002.

 
Hall, D.T., K. L. Otazoy, and G. P. Hollenbeck, Behind the closed doors:what really happens in executive coaching. Organizational Dynamics, 27 (3), 38-53, 1999.

 
Hargrove, Robert. Masterful Coaching; Jossey-Bass/ Pfeiffer, 1995.

 
Hodgetts, W.H., Using Executive Coaching in Organizations: What Can Go Wrong (and How to Prevent It), in Executive Coaching, Practices and Perspectives, Catherine Fitzgerald and Jennifer Garvey Berger, Eds., Davies Black Publishing, 2002.

 
Jay, M. Coach2 the Bottom Line: An Executive Guide to Coaching Performance, Change and Transformation in Organizations. Trafford Publishing, 1999.

 
Judge, W. Q., and J. Cowll. The brave new world of executive coaching. Business Horizons, 40 (4), 71-77, 1997.

 
Kilburg, R. R. Toward a conceptual understanding and definition of executive coaching. Consulting Psychology: Practice and Research, 48(2), 134-144, 1996.

 
Kilburg, R. Executive coaching [special issue]. Consulting Psychology: Practice and Research, 47, 1996.

 
Kilburg, R., Failure and Negative Outcomes: The Taboo Topic in Executive Coaching, in Executive Coaching, Practices and Perspectives, Catherine Fitzgerald and Jennifer

 
Kilburg, R.R., Executive Coaching: Developing Managerial Wisdom in a World of Chaos, American Psychological Association, 2000.

 
Koonce, R. One on one. Training and Development, 48 (2), 34-40, 1994. 

 
Lary, B. K. Executive counsel. Human Resource Executive, 11(1). 46-49, 1997.

 
Laske, O. An integrative model of developmental coaching. Consulting Psychology: Practice and Research, 51(3), 139-159, 2000.

 
Luderman, K. To fill the feedback void. Training and Development, 49 (8), 38-41, 1995. 

 
Machan, D. Sigmund Freud meets Henry Ford. Forbes, 14 (13), 120-122, 1988. 

 
McCauley, C. D., and C. A. Douglas. Developmental relationships. The Center for Creative Leadership, 160-193, 1998.

 
McCauley, C. D., and M. W. Hughes-James. An evaluation of the outcomes of a leadership development program. The Center for Creative Leadership, 1994.
 
McGovern, J., Lindemann, M., Vergara, V., Murphy, S., Barker, L., Warrenfeltz, R.; Maximizing the Impact of Executive Coaching, http://www.manchesterus.com/manchesterreviewmaximizingtheimpact.htm.

Olivero, G., K. Bane, & R. Kopeirnan. Public Personnel Management, 1997.

 
O’Neill, M.B., Executive Coaching with Backbone and Heart, A Systems Approach to Engaging Leaders with Their Challenges;, Jossey-Bass, 2000.

 
Peterson, D. B. Executive coaching at work: The art of one-on-one change. Consulting Psychology: Practice and Research, 48(2), 78-86, 1996.

 
Pilette, P. C., and E. Wingard. Strengthening the executive’s leadership skills through coaching. In J. E. Lowery (Ed.), Culture Shift: a Leader’s Guide to Managing Change in Health Care. American Hospital Association, 187-205, 1997. 

 
Sperry, L. Working with executives: Consulting, counseling and coaching. Individual Psychology 49(2), 257-266, June, 1993.

 
Strickland, K. Executive coaching: helping valued executives fulfill their potential. In A. J. Pickman (Ed.) Special Challenges in Career Management: Counselor Perspectives. Lawrence Erlbaum Associates, 203-212, 1997. 

 
Waldroop, J., & T. Butler. The executive as coach. Harvard Business Review, 74(6), 111-117, Nov.-Dec. 1996.

 
Whyte, D. The Heart Aroused: Poetry and the Preservation of the Soul in Corporate America. Currency/Doubleday, 1996. 

 
Wilbur, Ken. Integral Psychology; Shambhala, 2000.

 
Witherspoon, R., & R. P. White. Executive coaching: A continuum of roles. Consulting Psychology: Practice and Research, 48(2), 124-133, 1996.

Young, D. P., and N. M. Dixon.
Helping Leaders Take Effective Action: A Program Evaluation. The Center for Creative Leadership, 1996. 

Understanding Strategy

 Byrne, J.A. “Strategic Planning.” Business Week, August 26, 1996.

 
Gadiesh, O., & J.L. Gilbert. “Profit Pools: A Fresh Look at Strategy.” Harvard Business Review, May-June 1998. (www.hbsp.harvard.edu)

 
Ghemawat, P. “Competition and Business Strategy in Historical Perspective.” Harvard Business School Publishing. 1997.

 
Hamel, G. “Strategy as Revolution.” Harvard Business Review, July-August 1996.

 
Hamel, G., & C.K. Prahalad. “Competing for the Future.” Harvard Business School Press, 1994.

 
Kaplan, R.S. & D.P. Norton. The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Harvard Business School Press. 2001. (www.bscol.com)

 
Kaplan, R. S. & D. P. Norton. “The Balanced Scorecard: Translating Strategy into Action.” Harvard Business School Press 1992.

 
Kay, J. Why Firms Succeed.  Oxford University Press. 1995.

 
Mintzberg, H., B. Ahlstrand & J. Lampel. Strategy Safari: A Guided Tour Through the Wilds of Strategic Management; The Free Press, 1998.

 
Porter, M. “What is Strategy?” Harvard Business Review, November-December 1996.

 
Porter, M. Competitive Strategy: Techniques for Analyzing Industries and Competitors; The Free Press, 1980.

 
Slywotzky, A. J. & D. J. Morrison. “The Profit Zone: How Strategic Business Design Will Lead You to Tomorrow’s Profits.” Times Business 1997.
   
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