Purpose: To provide a concise understanding of basic human behavior, how it manifests in the workplace, and how to work with it.
Leaders tend to know more about how their cars operate than they do about what motivates and drives the people they spend eight to ten hours a day with. People, human beings, carry out the tasks, projects, and major strategies in any organization. And yet how much do we as leaders really know and understand about what inspires someone to get out of bed in the morning and want to go to work. When a leader understands this it can make the difference between frustration and joy, mediocrity and greatness, failure and success. If more leaders really understood human motivation and dynamics imagine the impact it would have on organizational work environments, performance and satisfaction!
In their best selling management book, "Follow This Path, How the World's Greatest Organizations Drive Growth....", Curt Coffman and Gabriela Gonzalez-Molina state, “The success of your organization doesn’t depend on your understanding of economics, or organizational development, or marketing. It depends, quite simply, on your understanding of human psychology: how each individual employee connects with your company and how each individual employee connects with your customers.”
This program provides an overview and refresher of the major concepts that explain human behavior and how it operates in the workplace. It is essential knowledge for any manager or leader who hopes to be successful.
♦ Human Beings at Work
♦ Frameworks for Understanding Human Behavior
♦ Exploring Human Behavior at Work
♦ Integrating Frameworks
♦ Workplace Challenges
♦ Managing People More Effectively - Applications
Program Length: 1 Day
Audience: Anyone managing others and/or wishing to better understand human interaction.